Office of Risk Management

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ORM Administrative Orders

Administrative Order Number Administrative Order Title
AO-11-02 Reminder of the District Government’s Policy on Illegal or Unethical Conduct; and Discrimination of Public Notice on the Whistleblower Protections and Obligations of Employees
AO-11-03 Designation of Equal Employee Opportunity (EEO) Office for the D.C. Office of Risk Management
AO-11-04 Customer Service Standards – D.C. Office of Risk Management
AO-11-05 Transmittal of D.C. Official Code § 12-309 Claim  Notices to the District of Columbia Government Agencies/Preservation of Documents
AO-12-01 Ethics of receiving gifts or food items from vendors who have business or financial relationships with either the Office of Risk Management (ORM) or the District
AO-12-02 ORM Mass Mailings
AO-12-04 Mail Handling Procedures - DC Office of Risk Management
AO-13-02 Procedures for Complaint/Compliment Handling
AO-13-03 Continuation of Pay During the Pendency of an Initial Determination of Entitlement to Workers’ Compensation Benefits
AO-13-04 Office of Risk Management Employees and Employees of the Public Sector Workers’ Compensation Program Third Party Administrator
AO-13-05 ORM's Tort Liability Program's Policy for Participation in Annual Actuarial Study and Comprehensive Annual Financial Report Audit
AO-14-01 Certification of Expenditures From the Employees’ Compensation Fund (BG0) Required Before the Processing of Fund Payment
AO-14-05 Restoration Rights of Injured Employees
AO-15-01 Recovery and Refund Check Handling Procedures
Public Sector Workers' Compensation Program (PSWCP)
AO-15-02 Late Notice of Determinations (PSWCP)